Frequently Asked Questions
Everything you need to know about shopping with 404.
How long does shipping take?
Standard domestic orders typically arrive within 3-5 business days. International shipping varies by location but generally takes 7-14 business days.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Simply visit our returns portal to start your process.
How do I find my correct size?
Each product page includes a detailed size guide. We recommend measuring a similar garment you own to compare against our specific item dimensions.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, Apple Pay, and interest-free installment options like Klarna and Afterpay.
Are your materials sustainably sourced?
At 404, we prioritize ethical manufacturing. 80% of our current collection is made from organic cotton or recycled polyester to minimize our environmental footprint.
Can I change or cancel my order after it's placed?
Because we process orders quickly, we can only make changes within 60 minutes of purchase. Please contact our support team immediately for assistance.